Terms & Conditions

These Terms & Conditions apply to coaching services provided by HLBPerform.

Coaching Services

HLBPerform provides personalised running coaching, training guidance, and support based on the information provided by the athlete.

Coaching may include:

• Individualised training plans
• Training advice
• Progress monitoring
• Communication and feedback

Athlete Responsibility

Athletes are responsible for:

• Providing accurate information about their health, training history, and goals
• Communicating any injuries, pain, or concerns
• Following training appropriately and making sensible decisions regarding their health and wellbeing

Injury and Health Disclaimer

HLBPerform provides coaching and performance guidance. Coaching is not medical advice and does not replace assessment or treatment from a qualified medical professional.

Athletes should seek medical advice when required.

Payments

Payment must be completed before coaching services begin unless otherwise agreed.

Cancellation and Refund Policy

Coaching services are personalised and require time to plan, prepare, and deliver. Because of this, payments are non-refundable once a coaching period has started.

If you wish to cancel your coaching subscription, you must provide at least 7 days’ notice before your next billing date. Your coaching will continue until the end of your current paid period.

If HLBPerform is unable to provide coaching services due to unforeseen circumstances, an appropriate solution will be arranged, which may include rescheduling services or providing a partial refund where appropriate.

Athletes are responsible for communicating any changes, injuries, or circumstances that may affect their ability to complete their training plan. Training plans can be adjusted where appropriate, but this does not automatically qualify for a refund.

Monthly coaching payments are non-refundable once the coaching period has started. Cancellation requests must be made before the next billing period.

Communication

Communication will take place through agreed methods such as email, messaging platforms, or coaching software.

Response times may vary depending on availability.

Results Disclaimer

Training outcomes vary between individuals. HLBPerform cannot guarantee specific race times, performances, or results.

Agreement

By purchasing coaching services from HLBPerform, you agree to these Terms & Conditions.

Contact

If you have any questions about these Terms & Conditions, please contact us at HLBPerform@gmail.com.

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